MVL Terms & Conditions


Terms and Conditions
MyVisualRealestate.com Inc. - Updated: October 12, 2021

 

MyVisualRealestate.com Inc., is an Ontario Canada corporation that does business as MyVisualListings.com other wards known in these terms and conditions as MVL. As a photographer who has signed up to use our platform, products & services, you agree to the following:

WHITE LABEL SINGLE PROPERTY WEBSITES & MEDIA DELIVERY PAGES

MVL offers photographers the ability to use their own company URL to white label their single property websites and media delivery pages. However, the agent members dashboard and photographer dashboards will be MVL branded and powered by MVL.

PHOTOGRAPHER PLATFORM FORMS OF USE

You must be a real estate photographer to sign up and use our photographer platform. MVL reserves the right to delete any photographer account and all active or non-active single property websites and videos that are in any photographer's account if they are deemed to not be a real estate photographer and are using this platform for any other use than it has been built for.

The photographer must enter the country, state, province, and city that they will be offering the MVL products and services in at time of sign up. The photographer agrees that he or she has read these terms and conditions before signing up to use our photographer platform and that MVL has the right to decline any photographer the use of this photographer platform if MVL already has enough photographers in the area that the photographer has just signed up.

MVL will inform any such photographer within the 1st 30 days of signing up that MVL already has enough photographers in that area and will not allow the photographer to order anymore single property websites.

MEDIA & LICENSING

License For Media Uploaded To MVL Tours: Any photographers using the MVL platform for purpose of making money and charging for their services on MVL tours to display their photography, videos, floor plans or any other media uploaded becomes the property of MVL. MVL will not resell to any other parties to use for any reason and can only use this media for marketing MVL services on www.myvisuallistings.com, www.revideoeditor.com or any other marketing platform MVL uses to attract new business.

MEDIA & LICENSING

MVL does not take or receive payment from real estate agents or homeowners with regards to virtual tour services such as photo shoots of homes listed for sale or rent, drone photography or video of homes for sale or rent. MVL allows photographers to use the MVL name and real estate virtual tour and marketing platform to market and sell as their own products and services.

MVL only provides technical support to photographers, and it is up to each photographer to provide all payment, refunds and returns for all photography and video services to their clients.

MVL does however offer directly to real estate agents' products and services as follows:

  • Stand Alone Property Address Domain Websites
  • Virtual Tours Renewal Fees

PAYMENTS FOR PRODUCTS & SERVICES MVL COLLECTS

Payment must be received at the time of order, or products and service will not be performed. MVL has the right to change pricing as it sees fit from time to time.

Stand Alone Property Address Domain Websites

With regards to a property address website Domain URL name, it is up to the client to type or choose the correct URL spelling of the domain name as this URL you type or choose will be purchased immediately through an API directly linked to a domain name registration 3rd party company. We provide all agents a standalone website that hosts the domain name they chose and displays the virtual tour on this website. This website domain name product is only online and active for 1 year and the agent will receive an email before the anniversary date to alert the client that the domain name website will expire, and they will have the option to renew the domain website at the same price they paid. There is no refund policy on these domain name websites. The regular price of these sites are $39.98 plus applicable taxes, but MVL puts on some special discounts from time to time. To order this product the client needs to be a MVL member and can only order this product through their member's area. The agent needs to agree to these terms and conditions by checking a box that "They Agree to the Terms & Conditions" before they go to the secure payment page.

Virtual Tours Renewal Fees

MVL will collect payment online through their merchant account for all virtual tour for sale and for rent renewal fees. The tour fee will be paid to the independent virtual tour provider at their pricing that you agreed to at time of order and will be hosted on the MVL servers for the life of the listing or 12 months whichever comes first. After one year, you will have the option to renew your tours for an additional fee.

Renewal Fees

The tour will be hosted for the life of the listing or 12 months whichever comes first. After one year, you will have the option to renew your tours for an additional fee of $20. You will be sent 2 emails to alert you that your annual renewal fee is due if you wish to renew it. If you do not respond to these emails and renew your tour it will be deleted from our servers.

These online tour fees and time of life online may be changed by MVL from time to time due to online server fees.

INTERNET & SOCIAL MEDIA DISPLAY

All images displayed on the internet are the property of MVL. MVL clients have unlimited rights to use these pictures as they see fit.

Properties that are photographed we will provide online branded and non-branded links for public viewing. Your name and contact information is attached to these listings and will be displayed online and can be found by search engines.

Online maps (street, aerial, amenities, demographics, etc.) are available to each property for the general public. You may elect to remove any of our mapping features on your listings from your member's area. We do not guarantee the accuracy of these maps, as they are provided by 3rd party companies but do provide a section in your member's area for you to enter the correct map coordinates yourself.

MVL also offers a social media website auto-posting API system that you can decided yourself to post or not post your virtual tours to sites like YouTube, Facebook, and Twitter. This API system can change from time to time by these 3rd party media websites and MVL cannot guarantee posting to these sites but will continue to update these API systems as soon as we are given the new update information from these sites.

PRIVACY / SECURITY

This website uses high Internet standards of secure data encryption for all online transactions. MVL is committed to safeguarding your privacy online. MVL has a firm commitment to protecting the privacy of the users of MVL products available.

We do not sell, trade, or rent your personal information to other companies or third parties. We use the information we collect about you only to process orders and to provide a more personalized online experience. We will not collect any personal information about you except when you specifically and knowingly provide such information to us.

If you have a question or concern about any of the information in this Privacy Policy, please contact MVL at:

E-mail: customerservice@myvisuallistings.com Head Office Phone: 1-855-929-5959

LIMITATIONS OF LIABILITY

As a representation of the property, MVL does not determine or verify the accuracy of Floor plans, property photos and tour amenities. MVL accepts no liability for the accuracy of any of these items. If for any reason litigation arises that causes purchaser of any MVL product or service to bring litigation against MVL or any of its subsidiaries, affiliates, subcontractors, or employees, it is hereby agreed that the maximum damages that could be awarded to those utilizing MVL's visualization services and/or platform would be a total amount not greater than the amount paid to MVL.

GENERAL INFORMATION

MVL nor its independently business owners, is not responsible for damages, delays or failures in performance resulting from acts or occurrences beyond our reasonable control such as acts of God, weather, or other uncontrollable conditions that prohibit services from being rendered as promised. (Hurricanes, Tornadoes, Earthquakes, Acts of Terrorism, etc.)

The terms and conditions are the sole understanding between MVL and the client.

No other terms or conditions apply unless specified by contract.

These terms and conditions may be revised from time to time. Please check this document frequently for changes.